Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
James
United Kingdom,
March
2025
6.2/10
My stay at the CBD Plaza Hotel was quite comfortable, with easy check-in and a satisfying free breakfast. Although the location was convenient near the bus terminal, I encountered a few issues, such as limited toiletries and a clogged basin. Overall, it was a good value for the money spent.
Rooms
8.0
The room was pretty clean and the bed was comfortable, but I found there were no towels, soap, or shampoo initially.
Service
8.0
The staff was friendly and accommodating. When I called the front desk for missing toiletries, they brought them up quickly.
Location
8.0
The hotel is conveniently situated at the bus terminal, making it easy to explore Naga, although getting to the old part of the city can be a bit of a trek.
Dining
8.0
The food at the café below was worth the price; it kept me full until I could explore more dining options in the city.
Facilities
8.0
Facilities included room service and dry cleaning, but I noticed there was no hair dryer available.
Luna
United Kingdom,
January
2025
6.2/10
I had an overall comfortable stay at the Cbd Plaza Hotel. The easy check-in process and friendly staff made a good first impression. I enjoyed the free breakfast, though the cleanliness of the bathroom could be improved. While the room was decent with a comfy bed, I did notice a mouse in the cafeteria and some missing toiletries.
Rooms
8.0
My room was pretty clean and the bed was comfortable, but I did expect some toiletries like towels, soap, and shampoo, which were initially missing. When I called the front desk, they brought them right up, which I appreciated.
Service
8.0
The staff were great and accommodating, solving issues quickly like the clogged basin in the bathroom. Their friendly demeanor definitely added to my experience.
Location
8.0
The hotel is conveniently located at the bus terminal and close to the new part of the city, making it easy to get around. However, venturing to the older parts of the city requires a trike or vehicle.
Dining
8.0
The food at the café was truly worth the price, keeping my belly full and satisfied. I enjoyed the experience, although I did notice some cleanliness issues like a mouse in the cafeteria.
Facilities
8.0
I appreciated that the hotel offered room service and a free airport shuttle. However, there was no hair dryer available in my room, which was a bit inconvenient.
Steven
United Kingdom,
December
2024
5.8/10
My stay at CBD Plaza Hotel was overall quite pleasant. The location was convenient, situated near the bus terminal and close to the newer part of the city 🏙️. The staff were friendly and attentive, addressing issues quickly, but I did encounter some cleanliness concerns in the bathroom. Overall, it offered good value for the price paid.
Rooms
8.0
The rooms were generally clean and comfortable, although the bathroom needed some improvement due to a clogged basin. Luckily, management resolved the issue quickly.
Service
8.0
The staff were accommodating and friendly, making my experience much more enjoyable. They responded promptly when I called for missing towels and amenities.
Location
8.0
The hotel is conveniently located at the bus terminal, which made it easy for me to explore the city. However, reaching the older part of Naga required a bit of travel.
Dining
8.0
I found the food at the café below to be quite fulfilling and reasonably priced, keeping me satisfied until I ventured out for more local cuisine.
Facilities
7.0
The hotel offered decent facilities such as room service and a dry cleaning option, although I missed having a hair dryer available during my stay.
Victoria
United Kingdom,
November
2024
7.0/10
I had a solid stay at CBD Plaza Hotel in Naga. The location is super convenient, right near the bus terminal and close to the bustling part of the city. The room was clean, but I had to call for towels and toiletries. The staff were friendly and quick to help with any issues. Overall, it’s a good spot, but I might branch out and try other hotels in the future.
Rooms
8.0
The room was clean and comfortable, but lacked soap and towels initially.
Service
8.0
Staff were super friendly and quick to assist with requests.
Location
8.0
Conveniently located near the bus terminal and new city areas.
Dining
8.0
Food at the cafe was good and filling, perfect for exploring the city later.
Facilities
8.0
Basic amenities were available, but a hair dryer would have been nice.
Billy
United Kingdom,
September
2024
5.0/10
I had a pleasant stay at CBD Plaza Hotel in Naga. The location was convenient, close to the bus terminal and a short trike ride to the city. While the room was comfortable, I did notice some issues with the bathroom and limited amenities. Overall, I would stay here again but might explore other options in the city.
Rooms
8.0
The room was clean and comfortable, though the bathroom was in need of some maintenance.
Service
8.0
The staff were friendly and accommodating, quickly resolving issues I had during my stay.
Location
8.0
The hotel is conveniently located near the bus terminal, making it easy to explore the area.
Dining
8.0
The food at the café was reasonably priced and filling, providing good energy for exploring the city.
Facilities
7.0
I appreciated the easy check-in process and the free breakfast, although I noticed the cafeteria had a small mouse problem.
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